105 Number

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Today sees the launch of the new national power cut phone line – 105 – to help people contact the company that looks after their electricity network. This would be UK Power Networks for London, the East and South East of England.

The number, which is available to electricity customers in England, Scotland and Wales, will enable people to report or get information about power cuts as well as report damage to electricity power lines and substations that could put themselves, or someone else, in danger. 105 is funded and delivered by the electricity network operators, and is a first for the UK’s energy industry. As well as calling 105, people can find more information on the website: http://www.powercut105.com/

• If you have a power cut, call 105 – a new, free service for people in England, Scotland and Wales. Find out more at http://www.powercut105.com/


UK Power Networks still runs a Priority Services Register for individuals who may be more vulnerable in a power cut e.g. older people, those dependent on medical equipment, parents of young children etc. To join, they can call 0800 169 9970, email mailto:psr@ukpowernetworks.co.uk or apply online at www.ukpowernetworks.co.uk/ priority.